People managers

How can a manager improve engagement without another HR initiative?

Engagement improves when the people doing the actual managing change what they do in one-on-ones, team meetings, and performance conversations. Another survey, portal, or programme won’t move the number. The manager in front of the person will.

Framework: Brian Hartzer’s Leadership Star · Practices: Care, Clarity, Clear the Way

Make it personal before you make it programmatic

The single most underused tool in a manager’s kit is a genuine conversation about what the person in front of you actually cares about — their development, their aspirations, the parts of the job they find draining.

Name the “why” explicitly

People disengage when work feels like task completion. They re-engage when they understand what they’re contributing to. That’s Context, and it’s one of the Five Cs for a reason.

Where judgment matters

Engagement problems vary in cause. The Five Cs address what’s in a manager’s control.

A question to take away
When did you last tell someone on your team specifically what they did well?

Books for your team

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